HospitalERP
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Dedicated Healthcare Helpdesk

We're Here to Support Your Mission

Need guidance with hospital setup, OPD QR standees, doctor EMR onboarding, or subscription plans? Our specialist support desk is available to assist you.

Official Support Email support@hospital.samraterp.com
Guaranteed response within 2-4 business hours.
Direct Help Line +91-9682231047
Monday - Saturday: 9:30 AM to 6:30 PM IST
WhatsApp Desk +919682231047
Quick onboarding queries & plan consultations.

Send Us a Direct Message

Complete the form below and an assigned healthcare support specialist will respond directly to your official email.

Technical Operations

141, Samrat Heigh, Anguli, Khuthan Jaunpur Uttar Pradesh India - 223104

Support Availability

Monday - Saturday: 9:30 AM to 6:30 PM IST
Emergency hospital system monitoring is active 24/7/365.

New Hospital Approval?
Awaiting Super Admin Activation

All newly registered hospitals are reviewed by the Platform Super Admin within 12-24 hours. If your launch is urgent, contact our emergency helpline.

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Frequently Asked Questions

Quick answers to common questions regarding OPD kiosks, IPD billing, doctor commissions, and platform security.

Our platform generates high-resolution, printable QR standees customized for each hospital branch. Patients simply scan the QR code with their mobile device, select their department or doctor, and receive an instant digital token number without standing in front-desk queues.

Yes. Hospital SamratERP features a fully automated financial engine supporting cash, UPI, card, and insurance payments. The system generates print-ready thermal cash slips, official GST tax invoices, and handles advance patient deposits with instant refund workflows.

After submitting your registration and hospital profile, details are verified by the Platform Super Admin. Tenant activation typically takes between 6 and 12 business hours. You can sign in immediately once your credentials are confirmed.

We support instant online subscriptions via Razorpay, UPI (PhonePe, Google Pay, Paytm), NetBanking across 50+ major banks, Debit/Credit Cards (Visa, MasterCard, RuPay), and corporate bank transfers with automated receipt generation.

Yes. Every hospital operates with dedicated multi-tenant data segregation enforced at the model and middleware layer. No other hospital or external party can access your patient EMR, billing logs, or doctor commission records. All traffic is secured with 256-bit SSL encryption.
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